We built PV Smart Home Concierge because expats and property owners in Puerto Vallarta deserved better technology support in English, in person, and without the runaround.
PV Smart Home Concierge was built around a simple belief: technology should feel effortless. For expats, retirees, and vacation homeowners in Puerto Vallarta, managing modern technology in a foreign country shouldn’t add stress to life it should enhance it.
We offer a single, trusted point of contact for everything from Wi-Fi to smart locks to ongoing support so you can focus on living the life you moved here for.
2026
PV & Bahía de Banderas
English & Spanish
In-Person + Remote
These are the gaps we identified and built our entire service model to solve.
Most homeowners deal with separate electricians, security companies, and IT providers — none of whom communicate with each other.
Finding English-speaking technical support in Puerto Vallarta is inconsistent and unreliable.
Most installers leave after the job is done. When something breaks, you're on your own.
Owners who are away need reliable, real-time visibility and control over their properties.
Smart home technology can be confusing. Without proper training, systems go unused or cause frustration.
There's no one to call who understands your entire home's technology and can solve any problem.
No language barrier. Every consultation, installation, and support call is conducted in clear, patient English.
We come to you. Every service is delivered at your property, on your schedule, at your pace.
No language barrier. Every consultation, installation, and support call is conducted in clear, patient English.
We understand the unique needs of foreigners navigating property ownership in Mexico.
Monthly memberships ensure your home is always supported — not just during the install.
We don't just install and leave. We teach you how to use everything, confidently.
Smart home, networking, Airbnb automation, and concierge support — all from one trusted provider.
Meet The Owner: Zak
Hi I’m Zak, I built PV Smart Home Concierge because I saw how frustrating it can be for expats and property owners to navigate technology in Mexico. My goal is simple: One trusted contact who can handle everything, explain everything and make your home easier to enjoy.
Book a free consultation and we’ll design a solution tailored to your property, lifestyle, and budget.